Privacy Policy

The following is a general PDPA privacy-notice template for reference only. The official version should be reviewed by 驰友 Chiyou Travel & Tours Sdn Bhd and legal counsel.

Last updated: July 2026 · SSM 202501056047 (1657453-A)

1. Data We Collect

To provide customization and consultation, we may collect: name, contact details (WhatsApp, phone, email), passport/ID details, traveler information, payment-related data, and technical data generated as you browse the site (such as cookies, IP and device information).

2. How We Use Data

• To design your custom itinerary, quote, ticketing and arrangements;
• To send confirmations, receipts and trip notices;
• To send offers and travel information, with your consent;
• To improve the site experience and prevent fraud.

3. Sharing of Data

To complete your trip, we may provide necessary data to relevant suppliers (airlines, hotels, local operators, payment channels, etc.). We do not sell your personal data to unrelated third parties for marketing. Payment information is handled by licensed channels; we do not store full card numbers.

4. Protection & Retention

We take reasonable technical and organizational measures to protect your data, and retain it only for the period required by law or business necessity.

5. Cookies

This site uses cookies to remember preferences and for analytics. You can manage or disable cookies in your browser settings, though some features may be limited as a result.

6. Your Rights

Under the PDPA, you have the right to access and correct your personal data, or withdraw consent previously given. To exercise these rights or for any privacy question, please reach us via Contact us.